+49 (0) 6471 / 6293-0


product enquiry

Privacy Policy

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you.

Contact form
When getting in contact with us via email or using the contact form on our website, we will store the data you provided in order to being able to respond to your inquiry and in case of any further follow-up questions. This storage is in accordance with legal regulations.
Personal data will not be shared with third parties without your prior approval.
Information regarding your name, address, goods purchased and date of purchase will be stored for as long as 10 years until product liability ceases. Processing of such data is in accordance with legal regulation (§ 96 Section 3 TKG and Art. 6 Section 1 a (Consent) respectively Section 1b (Necessary for fulfilment of contract) of GDPR).

This website uses Cookies. Cookies are text files stored on your computer. They do no harm.
We use cookies in order to make our offer more customer friendly. Some cookies stay on your computer for as long as you do not delete them. They enable us to recognize your machine again when visiting our website for the next time.
If you do not wish for those cookies to be stored on your computer, you can adapt your browser settings accordingly so that you will be informed prior to placing a cookie on your machine. You will then be able to accept the storage of cookies on a case by case basis.
Not allowing cookies to be stored, however, might result in not being able to fully access all functionalities of our website.

Web analysis
This website uses Google Analytics, a web analysis service by Google Inc. (“Google”, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The use includes operation category “Universal Analytics”. Through this, it is possible to allocate data, sessions and interactions to a pseudo user ID across several devices and thus to analyse user behavior across multiple devices.
Google Analytics also uses so-called cookies, text snippets, that will be stored on your computer and which allow an analysis of your user behavior on this website. In general, the information collected through the cookie (your use of this website) will be transmitted to a Google server located in the USA where the information will also be stored. In case of activating IP anonymization for this website, Google will first shorten your IP address in one of the EU member states or in another contracting state according to the Agreement of the European Economic Area. Only in exceptional cases will the full IP be transmitted to a Google server in the USA and shortened there. We want to point out that, on this website, Google Analytics was expanded with an IP anonymization in order to ensure an anonymous collecting of IP addresses (so called IP masking). The IP address that was transmitted by your browser will not be consolidated with other Google data. Further information regarding the terms of use and data protection can be found here Google Analytics – Terms and here Google Policies.
In context of the EU-US-Privacy-Shield agreement Google certified itself (see https://www.privacyshield.gov/list).
Additional information on how submitted data is handled can be found in Google’s data privacy statement: https://www.google.com/intl/de/policies/privacy/.
Further below you will learn how to avoid the collection of your personal data.

Purpose of Data Processing
By order of the operator, Google will use this information to analyse the user behavior on this website. They will also use this information to create reports on website activities and to offer additional services towards the website operator that are related to the use of their website.

Statutory law
Legal basis for the use of Google Analytics is your consent according to Art. 6 Section 1 S.1 lit. a GDPR.

Recipient / Categories of recipients
Google is recipient of the data collected.

Forwarding to third countries
In accordance with the EU-US Privacy Shield (based on the adequacy decision by the European Commission) personal data will be transmitted to the USA. The corresponding certificate can be viewed here.

External Hosting
This website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site. The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f DSGVO). Our host will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

Time duration of data storage
All data sent by us or connected to cookies, user IDs and marketing IDs will automatically be deleted after 14 months. The deletion of data for which retention periods have expired happens automatically ones a month.

Data subject rights
You can cancel your consent at any time by blocking the storage of cookies using a corresponding browser software. However, we do point out that, under such circumstances, not all functionalities of our website can be guaranteed to work to the full extent.
In addition to this, you can prevent the collection of data relating to the use of our website (incl. your IP address) and it being processed by Google by downloading the corresponding add-on to your browser. Opt-out cookies do prevent future collection of data whilst browsing through our website. In order to avoid the collection of data for multiple devices, you need to opt-out on all systems that are in use. By clicking here you will set the opt-out cookie and deactivate Google Analytics.

You have the option to sign up for our free-of-charge newsletter by either sending an email to info@ttwe.de or by calling our Sales team at +49 (0) 6471-6293-220.
In order to sign you up for our newsletter we require both your email address as well as your consent that you are agreeing to receive our newsletter. In this case, kindly get in contact with us.
In order to provide you with relevant information, we collect and process additional information such as areas of interest, first and last name, ZIP code. This information can be provided voluntarily.
You might cancel our newsletter at any time. In order to do so please send an email to info@ttwe.de. Upon receipt of your request, we will immediately delete all of your personal data relating to the distribution of our newsletter.


Use of SalesViewer® technology This website uses SalesViewer® technology from SalesViewer® GmbH to collect and store data for marketing, market research and optimization purposes on the basis of the website operator’s legitimate interests (Art. 6(1)(f) GDPR). For this purpose, a javascript-based code is used to collect company-related data and the corresponding use. The data collected using this technology is encrypted using a non-reversible one-way function (known as hashing). The data is immediately pseudonymized and is not used to personally identify the visitor to this website. The data stored in the context of Salesviewer® is deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. You can object to the collection and storage of data at any time with effect for the future by clicking on this link https://www.salesviewer.com/opt-out to prevent SalesViewer® from collecting data on this website in the future. An opt-out cookie for this website will be stored on your device. If you delete your cookies in this browser, you will need to click this link again.

Your rights
In principle, you have the rights of information, correction, deletion, limitation, data portability, revocation and objection.
Our contact details are as follows:
ThermoTEC Weilburg GmbH & Co. KG
Friedenbachstraße 18
D-35781 Weilburg
Tel: +49 (0) 6471-6293-0
Fax: + 49 (0) 6471-69293-10
Contact details of our data security officer: datenschutz@ttwe.de